Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide:

• For Customers: Name, email address, phone number, location, job details, preferences
• For Businesses: Company name, contact details, business registration information, service areas, licenses, insurance details
• Account Information: Username, password, profile picture
• Communication Data: Messages exchanged with other users, reviews, ratings

1.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and tracking technologies data
• Location data (if enabled on your device)

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Business verification services
• Social media platforms (if you connect your account)
• Payment processors
• Analytics providers

2. How We Use Your Information

We use your information for the following purposes:

• To facilitate connections between Customers and Businesses
• To process and match quote requests with relevant service providers
• To create and manage user accounts
• To verify Business credentials and qualifications
• To communicate with you about quotes, services, and platform updates
• To improve our platform and develop new features
• To personalize your experience
• To detect and prevent fraud, abuse, and illegal activities
• To comply with legal obligations
• To send promotional materials (with your consent)

3. How We Share Your Information

3.1 Sharing Between Users

To facilitate service connections, we share:

• Customer job details and contact information with relevant Businesses
• Business profiles and contact information with interested Customers
• Reviews and ratings publicly on our platform

3.2 Third-Party Service Providers

We may share information with:

• Cloud hosting providers
• Payment processors
• Email service providers
• Analytics and marketing platforms
• Customer support tools

3.3 Legal Requirements

We may disclose information if required by law, court order, or governmental authority.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage facilities

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated data, subject to legal retention requirements.

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your personal information through your account settings.

6.2 Data Portability

You may request a copy of your data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your account and personal data, subject to certain exceptions.

6.4 Marketing Communications

You can opt-out of marketing emails by clicking the unsubscribe link or contacting us.

6.5 Cookies

Most web browsers allow you to control cookies through their settings preferences.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our platform
• Analyze traffic and improve performance
• Deliver targeted advertisements

You can control cookie settings through your browser, but disabling cookies may limit some platform features.

8. International Data Transfers

FreeQuotes.ae operates in the United Arab Emirates. If you are located outside the UAE, your information may be transferred to and processed in the UAE. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

10. Third-Party Links

Our platform may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date. Your continued use of FreeQuotes.ae after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

For complaints or concerns about our data handling practices, you may also contact the relevant data protection authority in your jurisdiction.

13. UAE-Specific Provisions

As a platform operating in the United Arab Emirates, we comply with applicable UAE data protection laws and regulations, including the UAE Data Protection Law.